UPGRADING AND DOWNGRADING
Change the plan your organization is on
Note: You need to have owner permissions in your Teamdeck organization in order to access the billing settings.
Upgrade to Business Plan
If you’re a Startup Plan user and you want to upgrade your plan, you can do it by adding a valid payment option. Go to Settings > Payments to see the current status of your subscription in the My Plan tab. Users who haven’t signed up for the Business Plan are entitled to a 14-day Free Trial.
Users who have previously had the opportunity to use the free trial will need to enter their credit card details to upgrade.
Downgrade to Startup Plan
You can downgrade to the Startup Plan at any time. Go to Settings > Payments to see the current status of your subscription. To downgrade, click the green link.
Teamdeck will inform you if any changes are needed to meet the criteria of the free Startup Plan. You may need to limit the number of your Full Members or remove Light Members in your organization. Your organization will be partially locked until it meets the criteria of Teamdeck’s free plans (up to 2 Full Members, no Light Members allowed).
If you have any questions about the plans or billing, please reach out to us via chat or contact@teamdeck.io. We will get back to you as soon as possible.